Delivery Channels
Internet Branch Security Applications
» Login Security
Subject to BRSA’s "Communiqué No.26643 dated 14.09.2007 regarding the Guidelines to Govern the Management of Information Systems at Banks", the use of single-use passwords at logins to Internet Branches has been made compulsory as from 01/01/2010. Under this legal application, at logins to Internet Branches and Mobile Branches, it is compulsory to use any of the “Single-use Password Applications”, offered by our bank, in addition to the “Customer No”, “Password” and “User Code” information in place of the “Passcode” information.
Please click for more information.
» Mobile Password Application
-
Mobil SMSŞifre
Mobil SMSŞifre (Mobil SMS Password) is an advanced level security system generating time-limited and single-use passwords developed to ensure security of customer information at Internet Banking.
- Please click to get detailed information on Mobil SMSŞifre.
-
Mobil CepŞifre
With Mobil CepŞifre (Mobile password) you can carry your single-use password on your mobile phone at any time. With this application you will download to your Java-enabled mobile phone, you may easily generate your passwords, and use such passwords at logins to the Internet Branch and the Mobile Branch.
- Please click to get detailed information on Mobil CepŞifre.
» Mobil Signature
Mobile Signature is a service that, by confirming your identity in electronic medium, enables you to make transactions equivalent of those made with a wet signature. Mobile Signature is an application through which an Electronic Signature, which is set out in Electronic Signature Law No. 5070 and which creates the same consequences as a wet signature, can be affixed using a GSM SIM card.
» Anadolu Hisarı
Anadolu Hisarı, Maximum Security
You can maximize your security while on the Internet Branch, by downloading the program “Anadolu Hisarı” seen on the Internet Branch login screen onto your computer.
- What is Anadolu Hisarı?
- How can I install Anadolu Hisarı on my computer?
- How can I track versions of Anadolu Hisarı?
- How can I delete Anadolu Hisarı from my computer?
What is Anadolu Hisarı?
Anadolu Hisarı helps you log more securely on to Türkiye Finans Internet Branch. Anadolu Hisarı prevents the operation of key-logger, screen-logger and trojan type of programs, which might be installed on your computer without your information and which record each key input when you press your keyboard or the display of each Internet page you navigate through, and thus the copying by such programs of your information such as pass code, password and user code.
Anadolu Hisarı, a free security software product offered for you to increase your security in your Internet Branch transactions, creates no unfavorable effect about your computer.
How can I install Anadolu Hisarı on my computer?
The screen below will be displayed when Anadolu Hisarı is being installed on your computer.
You will need to press the key “Install” on this screen prompting you to approve Anadolu Hisarı to be installed on your computer and run. If you press the key "Don't Install", installation of Anadolu Hisarı will be cancelled.
Before pressing the key “Install”, you can get upgrades of Anadolu Hisarı to be automatically installed on your computer by checking the option Always install software from "Türkiye FINANS KURUMU A.S." on the screen (picture below) you can open pressing the key "More options".
How can I track versions of Anadolu Hisarı?
Whether or not Anadolu Hisarı is installed on your computer and, if installed, the installed version will be shown to you on the Internet Branch login screen. Seeing the Anadolu Hisarı logo on this screen means you have the last version of Anadolu Hisarı. If you see the warning “Please upgrade Anadolu Hisarı”, you can realize you have an older version of Anadolu Hisarı on your computer. In this case you can install current the version of Anadolu Hisarı by pressing the key “Install” on the same screen.
How can I delete Anadolu Hisarı from my computer?
Please close all Internet Explorer windows open on your computer.
Right click the Internet Explorer icon on Desktop and select the step (Properties) on the menu opened.
Press the button Settings on the section General in the window opened.
When you press the button View Objects in the window opened, a new window will be opened.
Select the file named "AnadoluHisari" in this window and press the key Delete on your keyboard. Any Internet Explorer window open on your computer during delete operation may cause you to get an error message informing that the file you tried to delete is used by Windows and cannot be deleted. Upon receipt of such an error message, first close all open Internet Explorer windows and then try the delete operation again.
If you do the above actions, but cannot find you the file named "AnadoluHisari" you wish to delete (in Downloaded Program Files folder) on your computer:
- Press the button Run on the menu Start.
-
the DOS command window will be opened on your screen when you type "cmd" and press the button Enter on the opened screen.
-
type the command below and press the button Enter on the new screen opened.
» The Application “Custom Question”
Custom Question, Custom Security
If you activate “Custom Question”, your security will be increased further by custom questions you are asked in addition to the pass code and the password when logging onto the Internet Branch. We definitely recommend you to use this application for your own security.
» Access Security
-
Computer Defination
Defining the computer/computers where you will use the Internet Branch, you can prevent logins from a different computer to your Internet Branch and thus ensure high security. For Computer Definition to be usable, Anadolu Hisarı must have been installed on the computers to be chosen.
- What is Computer Definition?
- How does the Computer Definition application work?
- How can I accomplish Computer Definition?
- What do I need for Computer Definition?
What is Computer Definition?
Computer Definition is a product developed to maximize the security of Internet Branch customers. With Computer Definition, logins to the Internet Branch are getting under control of users and logins to the Internet Branch from any computer, except user-defined ones are prevented.
How does the Computer Definition application work?
For Computer Definition to be active, it is sufficient that the customer selects the computer or computers where Internet Branch will be used. The system will permit logins from the chosen computers to the Internet Branch, but prevent those from the other computers. Even if the information of users such as pass code and password are seized, it may not be used by others, as logins to the Internet Branch may only be made on pre-determined computers.
How can I accomplish Computer Definition?
You can do this by selecting the computer or computers of your choice at the step “Güvenlik Ayarları / Bilgisayar Tanımlama (Security Settings / Computer Definition)” on the Internet Branch.
What do I need for Computer Definition?
For Computer Definition to be usable, Anadolu Hisarı must have been installed on the computers to be chosen.
-
ISP Limitation
Define ISP, Get Extra Security
This additional security measure ensures our Internet Branch to be logged on using your customer number not from all ISPs, but only from those of your choice. ISP Limitation improves protection of your customer number against Virtual Pirates.
-
Time Settings
You Can Activate Your Internet Branch Only When You Use It
Defining the time periods when you wish to use the Internet Branch, you can ensure your login to the Internet Branch to be active only at times you set.
-
Holiday Settings
You Can Temporarily Deactivate Your Internet Branch
Entering your holiday starting and ending times, you can deactivate your Internet Branch for a defined period of time. At end of the holiday period, your Internet Branch will automatically be opened to your use.
-
Transaction Limitation
Custom Internet Branch
You can create your custom Internet Branch by closing to transaction the functions you do not use on the Internet Branch and thus boost your security.
-
Account Limitation
Custom Internet Branch
You can further increase your security by identifying your accounts you do not want to use on the Internet Branch or you want to use for display only.
-
Two-stage Login Screen
Be sure that you have accessed the bank
When you wish to access the Internet Branch, first, you will be required your customer number and password. When you enter your customer number and password correctly, you will be guided to a pass code and custom question stage. Your name, surname and the time of your last login to the Internet Branch appear at upper part of these questions. This information is a confirmation that you have accessed Türkiye Finans.
-
SVirtual Keyboard
Secure Entry by Virtual Keyboard
Using the virtual keyboard to enter your pass code you will use together with your password will further increase your security.
-
Place of Use Limitation
Banking anywhere you like
Defining the IP numbers/range where you will use the Internet Branch, you can block entries from other IPs.
