Skip to nav Skip to main content

Our Cookie Policy

​Our Cookie Policy

As Türkiye Finans Katılım Bankası A.Ş. (“Bank”), we make use of certain technologies such as cookies ("cookies") in order to improve your experience during your visits to our websites. These technologies are implemented in line with the Law No. 6698 on the Protection of Personal Data ("LPPD"), which applies to us.

The purpose of this Cookie Policy is to provide you with information related to the processing of personal data acquired during the use of cookies by the Website users/members/visitors ("Data Subjects") during the management of the "Bank" website ("Website") managed by us. This Cookie Policy aims to explain which kind of cookies we use on our Website for which purposes, and how you can control these cookies.

As the Bank, we may decide not to use the cookies we use on our Website any longer, or change their types or functions, or add new coolies to our Site. Thus, we reserve our right to amend the provisions of this Cookie Policy at any time.

For detailed information on the processing of your personal data by the Bank, you can access the “Personal Data Protection” Notice available on

What are cookies?

Cookies are identification files left by the websites on your computer to provide you with faster and safer experience. They help us to recognize your computer the next time you visit our website, and to provide you with customized services to better meet your requirements.

Why Do We Use Cookies?

We use cookies in order to improve the user experience for your subsequent visits to our website;

perform analyses and generate statistics to help us improve our website's functions;

record the information entered into calculation tools;

provide banking products and services to you in line with your usage habits and customize our website; and

carry out more efficient marketing activities.

Our website uses two types of cookies: "Temporary Cookies" and "Permanent Cookies".

Temporary cookies are activated during the time spent on our website and are removed from your computer once you leave the website.

Permanent cookies are created when you visit our website and remain on your hard disk until you delete them or until they expire. Permanent cookies help us offer you a personalized experience that's consistent with your settings.

Permanent and temporary cookies do not collect confidential information of users including your personal data kept on your computer or your files.

Types of Cookies We Use and Their Explanations

Session Cookies

These are cookies that allow benefiting from various functions such as carrying information between internet pages and systematically remembering the information entered by the user, and they are necessary for the functions of the website to work properly.

Performance Cookies

Performance cookies collect information about how often you visit our website and how you use it, as well as whether you receive error messages on the web pages.

The purposes of performance cookies are as follows:

  • They help us improve our website and report visitors' traffic on the basis of interaction of users visiting our website.
  • Cookies are used to assess our website's platform performance, and increase and measure its system performance.
  • They are used to determine whether the users have visited our website before.

Examples of the intended use of these cookies include integration of different servers on which the Website runs, determination of the number of the Website's visitors, configuration of performance settings accordingly or making it easier for visitors to find what they look for.

Functional Cookies

These are the cookies used for allowing the users to navigate on the website of Türkiye Finans Katılım Bankası A.Ş. and perform basic actions on the website. Functional cookies are used for remembering the choices made by the visitors using our website and making the website functional. Examples of the intended use of these cookies include remembering the username information or search inquiries for the visitors' subsequent visits and making sure that members who sign in do not need to reenter their passwords as they visit different pages on the Website.

These cookies collect information about how often users visit our website and how they use it, as well as whether they receive error messages on the web pages. We use this information to improve the way our website works and to offer you a better experience.

Operational Cookies

These are cookies allowing you to benefit from the functions of this website or to determine irregular behavior of a system with a view to ensuring the administration and safety of the systems.

Advertising and Third Party Cookies

Cookies of third party advertising suppliers are used on the basis of the interactions of users with our products and services. Advertisements are displayed according to the targeted user profiles via third-party advertisement suppliers. Customization activities are performed to offer our users a better experience and show them advertisements that are suitable for their areas of interest.

Examples of intended use of these cookies include display of advertisements suitable for the visitors' areas of interest on the basis of the pages and products they viewed.

Pursuant to Articles 5 and 8 of the Law on the Protection of Personal Data and/or in case of exemptions provided in the applicable law, your personal data may be processed upon your consent when necessary in line with the legislation or otherwise without your consent for the aforementioned purposes. As the Bank, we may share your personal data covered by the scope of the Cookie Policy with legally authorized authorities, our business partners, suppliers, shareholders and business partner in cases limited to the achievement of the aforementioned purposes and in line with the legislation. We would like to note that the parties to which your data are transferred may keep your personal data on their servers all around the world.

How Can You Control the Use of Cookies?

Cookie use is allowed as default setting on internet browsers. By accepting to visit in such case, you agree to allow cookies required for the use of the website of Türkiye Finans Katılım Bankası A.Ş. to be placed on your device. You can configure your cookie choices by visiting the cookies-related section in the settings of your web browser. If you reject cookies on your browser, you may continue to use the website, but you may not access all the features of the website, or you may have limited access. We recommend that you do not disable the use of cookies to make sure that you get the best experience when you visit our website.

Cookie management varies from browser to browser. If you do not want cookies to be stored on your computer, you can change cookie use choices in the settings of your browser. Cookie management settings vary from browser to browser, and detailed information on cookies is provided in the help menu of modern browsers.

You can visit the following links to manage your cookies. If you prefer to totally disable cookies, the websites of Türkiye Finans Katılım Bank may not function properly or you may not see special offers for you.

Adobe Analytics
Google Adwords
Google Analytics
Google Chrome
Internet Explorer

Important Notes About the Cookie Policy of Türkiye Finans Katılım Bankası A.Ş.

  • When Türkiye Finans Katılım Bank deems it necessary, it may decide not to use the cookies it uses any longer, or may change their types or functions, or add new cookies to the website.
  • Changes to be made by Türkiye Finans to the use of cookies will be reflected in the Cookie Policy. We recommend that you examine the Cookie Policy from time to time and get the latest information on cookie use.
  • Information related to website use collected by Türkiye Finans Katılım Bankası A.Ş and the micro websites controlled by Türkiye Finans Katılım Bankası A.Ş are used in compliance with the Confidentiality Policy of Türkiye Finans Katılım Bankası A.Ş. Using the information collected by cookies, customized websites are designed that better meet your personal needs and that allow you to access our website faster. Default cookie settings of your browser apply to the use of cookies, and compliance is ensured with your default cookie settings when you visit www.turkiyefinans​
  • Türkiye Finans Katılım Bank uses cookies in line with the Confidentiality Policy, and reserves the right to amend the Cookie Policy when necessary.

What are Your Rights As Data Subject?

Pursuant to Article 11 of the LPPD, data subjects are entitled to:

  • learn whether any personal data is processed;
  • if their personal data are processed, to request information on such processing;
  • learn the processing purpose of the personal data and whether such data are used for the intended purpose;
  • learn the identity of third parties to whom personal data are transferred in or out of the country;
  • request correction of any personal data which is processed incompletely or inaccurately, and request this correction to be communicated to third parties to whom personal data was transferred;
  • in the event the reasons for processing personal data cease to exist, although such data had been processed in compliance with the LPPD and other applicable legal provisions, to request personal data to be deleted or destroyed, and to request third parties to whom personal data were transferred to be informed of this operation;
  • file an objection against an outcome which is against their interest, as a result of analysis of the processed data exclusively with automated systems, and
  • claim compensation of any damages suffered as a result of unlawful processing of the personal data.

When you submit your claims related to such rights to our Registered E-mail Address of or by calling our Customer Communication Center at 0850 222 22 44, your applications will be assessed and resolved as soon as possible and within 30 (thirty) days at the latest.​