Türkiye Finans Katılım Bankası A.Ş. (“Bank”) makes use of certain technologies such as cookies ("cookies") in order to improve your experience during your visits to its websites. The use of these technologies is carried out in accordance with the legislation we are subject to, especially the Personal Data Protection Law No. 6698 ("PDPL").
The purpose of this Cookie Policy is to provide you with information related to the processing of personal data acquired during the use of cookies by the Website users/members/visitors ("Data Subjects") during the management of the "Bank" website ("Website") managed by us. In this Cookie Policy, we would like to explain to you what types of cookies we use on our Site for what purposes and how you can control these cookies.
As the Bank, we may decide not to use the cookies we use on our Website any longer, or change their types or functions, or add new cookies to our Website. Thus, we reserve our right to amend the provisions of this Cookie Policy at any time.
For more detailed information about the processing of your personal data by the Bank, we recommend that you read the “Protection of Personal Data” available at www.turkiyefinans.com.tr.
What Are Cookies?
Cookies are identification files that websites leave on your computer to provide you with a faster and safer experience. They enable us to recognize your computer the next time you visit our site and to provide you with tailored services more quickly.
Why Do We Use Cookies?
- We use cookies in order to improve the user experience on subsequent visits to our website,
- To generate analytics and statistics to help us improve the functionality of our website,
- To keep a record of the information entered into the calculation tools,
- To offer you our banking products and services in line with your usage habits and your preferences and to customize our website,
- To perform more effective marketing activities.
Our website utilizes two types of cookies: "Temporary Cookies" and "Persistent Cookies."
Temporary cookies are active only while you are on our site and are deleted from your computer upon leaving the website.
Persistent cookies are generated when you visit our website and remain on your hard drive until you either delete them or they expire. Persistent cookies enable us to deliver a personalized experience that aligns with your preferences.
Both Persistent and Temporary Cookies do not collect confidential information about users, including personal data stored on your computer or files.
Types of Cookies We Use and Their Descriptions
Session Cookies
These cookies facilitate various features, such as transferring information between web pages and systematically remembering user-entered data, which are essential for the website's proper functionality.
Performance Cookies
Performance cookies gather information about how frequently you visit our website, your usage patterns, and whether you encounter error messages on web pages.
The purposes of performance cookies are as follows:
- They assist us in improving our website and reporting visitor traffic based on user interactions with our website.
- Cookies are employed to assess the performance of our website channels and to enhance and measure its overall efficiency.
- They help determine whether users have previously visited our website.
For instance, they integrate the various servers on which the website operates, identify the number of visitors, and adjust performance accordingly, or assist visitors in finding what they are looking for.
| Cookie Name | Cookie Type | Cookie Duration | Cookie Description |
|---|
|
Yandex | _ym_visorc | Third-party | 29 Minutes | To provide a responsive website |
| _ym_isad | Third-party | 2 Days | Used to determine if the user is using ad blockers |
| ymex | Third-party | 1 Year | It stores additional information needed for Yandex.Metrica to work correctly, such as the time of creating identifiers and their alternative values. |
| i | Third-party | 1 Year | Allows to distinguish visitors from each other |
| yandexuid | Third-party | 1 Year | Data on visitors' website behavior. This is used for internal analysis and website optimization. |
|
Google | SSID | Third-party | 1 Year | These cookies are used by Google to store user preferences and information when displaying pages with Google maps. |
| _gid | Third-party | 1 Days | It records a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _ga__ | Third-party | 2 Year | It is used by Google Analytics to collect data about the number of times a user visits the website, as well as the dates of the first and most recent visit. |
| OTZ | Third-party | 1 Month | "OTZ" is a cookie that enables an aggregated analysis of Website visitors by Google Analytics. |
| _ga | Third-party | 2 Year | It records a unique ID that is used to generate statistical data on how the visitor uses the website. |
| visitor-id | Third-party | 1 Year | This cookie is used to collect information about the visitor. This information will be stored for internal analytics at the website operator - Internal analytics are used by websites to optimize their domains. |
|
Hotjar | _hjOturumUser_{site_id} | Third-party | 1 Year | Set the time when a user first arrives on a page. Maintains the Hotjar User ID unique to this website. It allows data from subsequent visits to the same website to be associated with the same user ID. |
| _hjOturum_{site_id} | Third-party | 29 Minutes | Keeps the current session data.
They ensure that subsequent requests within a session are attributed to the same session. |
| ajs_anonymous_id | Third-party | 6 Month | They allow us to retain information about your last visit. |
Functional Cookies
These cookies enable users to navigate the Türkiye Finans Katılım Bankası A.Ş. website and perform essential transactions. Functional cookies remember the preferences of visitors using our website and enhance its functionality. For example, they retain a visitor's username or search queries for future visits, allowing logged-in members to access different pages without needing to re-enter their passwords.
They collect data on how often users visit our website, their usage patterns, and whether they encounter error messages on web pages. We leverage this information to enhance our website's performance and provide a better user experience.
| Cookie Name | Cookie Type | Cookie Duration | Cookie Description |
|---|
|
Google | AEC | Third-party | 6 Month | "AEC" cookies ensure that requests within a browsing session are made by the user and not by other websites. These cookies protect against malicious websites acting on behalf of a user without their consent. |
| __Secure-1PSIDCC | Third-party | 1 Year | They are necessary for using website features and services. |
| SEARCH_SAMESITE | Third-party | 6 Month | They provide assurances regarding when cookies are transmitted between websites to safeguard users. |
| APISID | Third-party | 6 Month | The 'APISID' cookie is utilized to enable YouTube videos embedded on the website. |
| 1P_JAR | Third-party | 30 Days | This cookie is determined by Google. This group assigns a unique ID to remember your preferences, website statistics, and track conversion rates. |
|
Yandex | yabs-sid | Third-party | Session | It is used to identify the user on the website. |
Operational Cookies
These cookies allow you to access functions on this site or detect irregular behavior to manage and ensure the security of our systems.
Advertising and Third-Party Cookies
Cookies from third-party advertising providers track users' interactions with our products and services. Ads are displayed based on targeted user characteristics through these third-party advertising providers. Personalization activities are conducted to improve user experience and to direct advertisements based on individual interests.
For instance, displaying ads relevant to visitors' interests based on the pages and products they view.
Pursuant to Articles 5 and 8 of the PDPL, and/or when exceptions in the relevant legislation apply, your personal data may be processed with your consent where required, or without your consent for the above purposes. The Bank may share your personal data within the scope of the Cookie Policy with legally authorized institutions, business partners, suppliers, shareholders, and business associates, limited to achieving the aforementioned purposes and in accordance with the legislation. Please note that the parties to whom the data is transferred may store your personal data on their servers located anywhere in the world.
| Cookie Name | Cookie Type | Cookie Duration | Cookie Description |
|---|
|
Google | IDE | Third-party | 24 Month | This cookie, set by DoubleClick, informs end users about how they are used on websites and any advertisements that were viewed before the end user visited those websites. |
| __Secure-1PAPISID | Third-party | 2 Year | These cookies are used to deliver advertising that is more relevant to you and your interests. |
| SID | Third-party | 6 Month | "The"SID' cookie is utilized to enable YouTube videos embedded on the website. |
| HSID | Third-party | 1 Year | The "HSID" cookie, set by DoubleClick (owned by Google), creates a profile of the website visitor's interests to display relevant advertisements on other sites. |
| SIDCC | Third-party | 6 Month | The "SIDCC" cookie is used as a security measure to protect user data against unauthorized access. |
| NID | Third-party | 6 Month | The "NID" cookie is used to show Google ads on Google services to logged-out users. |
| __Secure-3PSIDCC | Third-party | 2 Year | Targeting cookie. It helps create a user profile to show relevant and personalized Google Ads. |
| __Secure-3PSID | Third-party | 2 Year | Targeting cookie. It identifies the interests of website visitors to display relevant and personalized Google ads. |
| __Secure-1PSID | Third-party | 2 Year | Used for targeting purposes, it creates a profile of the website visitor's interests to show relevant and personalized Google ads. |
| __Secure-3PAPISID | Third-party | 2 Year | It profiles the interests of website visitors to deliver relevant and personalized ads through retargeting. |
| _gcl_au | First-party | 2 Months
29 Days | This cookie, set by DoubleClick, provides information about how end users use websites and any advertisements they viewed before visiting those websites. |
Yandex | yuidss | Third-party | 12 Months
4 Days | It collects information about visitor behavior across multiple websites. This information is used to optimize advertising tools on the website. |
How Can You Control the Use of Cookies?
Internet browsers allow the use of cookies by default. By visiting www.turkiyefinans.com.tr, you agree to the placement of necessary cookies for using Türkiye Finans Katılım Bankası A.Ş.'s website on your device. You can manage your cookie preferences by visiting the cookie settings section in your internet browser. If you reject cookies in your browser, you can still use the website, but some functions may not be fully accessible, or your access may be limited. To ensure the best experience on our website, we recommend that you do not revoke your consent to use cookies.
Managing cookies varies from browser to browser. If you do not want cookies to be stored on your computer, you can change your cookie preferences from the settings menu of your browser. The cookie management settings differ from browser to browser and include detailed information on cookies under the help menus of modern browsers.
You can use the links below to manage your cookies. If you choose to reject cookies entirely, Türkiye Finans Katılım Bankası websites may not function properly, and you may miss special offers.
Important Reminders Regarding Türkiye Finans Participation Bank's Cookie Policy
- When necessary, Türkiye Finans Participation Bank may discontinue using certain cookies, change their types or functions, or add new cookies to the website.
- Any changes made by Türkiye Finans in the use of cookies will be reflected in the Cookie Policy. We recommend that you periodically review the Cookie Policy to stay informed about cookie usage.
- Türkiye Finans Katılım Bankası A.Ş. uses information about website usage collected through cookies on affiliated micro-sites in accordance with its Privacy Policy. The information provided through cookies helps design personalized web pages to suit your needs and enables faster website navigation. The default cookie settings of your browser apply during your visit to www.turkiyefinans.com.tr.
- Türkiye Finans Katılım Bankası uses cookies as per the Privacy Policy and reserves the right to change the Cookie Policy when necessary.
What are Your Rights as a Data Subject?
Pursuant to Article 11 of the PDPL, data subjects have the right to;
- Learn whether or not her/his personal data have been processed;
- Request information as to processing if your data have been processed,
- Learn the purpose of processing of your personal data and whether data are used in accordance with their purpose,
- Know the third parties in the country or abroad to whom your personal data have been transferred,
- Request rectification in case personal data are processed incompletely or inaccurately and request notification of the operations carried out accordingly to third parties to whom your personal data have been transferred,
- Request the deletion or destruction of personal data in the event that the reasons necessitating their processing cease to exist, even though they are processed in accordance with the PDPL or relevant other laws, and request notification of the operations carried out accordingly to third parties to whom the personal data have been transferred,
- Object to occurrence of any result that is to her/his detriment by means of analysis of personal data exclusively through automated systems,
- Request compensation for the damages in case the person incurs damages due to unlawful processing of personal data.
If you submit your requests regarding your rights to
turkiyefinans@hs03.kep.tr, by calling our Customer Communication Center at 0850 222 22 44, or at our branches, your applications will be evaluated and finalized as soon as possible and within 30 (thirty) days at the latest.