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Awards & Certifications

Awards & Certifications

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Türkiye Finans makes a difference with innovative, high value-added products and solutions, and has been ​nationally and internationally recognized, since its inception, in a number of categories by reputable institutions and organizations.

2024

Global Business Outlook – “Yarına Varız” Project - “Most Innovative Participation Bank” Award​

Brandon Hall Group Excellence Awards 2024:

Gold Award in “Best Corporate Culture Transformation” category with our “Situational Leadership (SLII Experience)” training

2 Bronze Awards for our “Manager Development Program” and “Leadership Development Journey” projects

2 Bronze Awards in “Best Learning Strategy” and “Best Learning Experience Platform” categories for our “Türkiye Finance Academy” and “Türkiye Finance Academy Employee Portal” projects

​ ​

Our Bank Received Two Awards from the Stevie Awards!

Stevie Awards 2024 - Best Use of Blended Learning Silver Award

Stevie Awards 2024 - Best Results of a Learning Program Bronze Award​

Employer Brand Academy 2024:

Employee Recognition Category - Recognition and Reward projects - Gold Employer Brand Stars Winner 2024

Internal Communication Category - Internal Communication projects - Silver Employer Brand Stars Winner 2024

Inbusiness Magazine - “40 Companies Under 40” List and “Projects Supporting Youth” List​

Milliyet Executive - Fahri Öbek, EVP for Information Systems: One of Turkey's Most Influential 50 Technology Leaders.​

CIO Awards 2024, CIO of the Year Award

International Award for Our Occupational Health and Safety Practices

Our Bank was deemed worthy of the International Occupational Safety - ISO 45001 Occupational Health and Safety Management System Certificate!

Inbusiness Magazine - Women Power in Business Survey, Visibility of Women on Boards of Directors, and List of 100 Equality Pioneer Companies Where Women Can Rise

ISO 27001 Information Security Management System Certificate

2023​

Fast Company 2023, The Most Innovative 50 Companies List

Excellence in Terms of Customer Service – World Union of Arab Bankers (WUAB)

Citibank N.A. 2023 Straight Through Processing Excellence Award

​​

Ethical Values Center Association (EDMER): Most Ethical Companies in Turkey ETIKA 2022​ Award​

Stevie Awards - “29th October Republic Day Independence Font” Project - Viral Marketing Campaign of the Year

CIO Awards 2023, Most Innovative Leaders Award​

J.P Morgan - Elite Quality Recognition Award

Global Business Outlook – The Most Innovative Participation Bank Award With Our Extra Limit Product

EX Awards Turkey – Performance Culture Special Award

Employer Brand Academy 2023:

Leadership Category - TF Leader Development Card program - Silver Employer Brand Stars Winner 2023

Internal Communication Category - Internal Communication projects - Silver Employer Brand Stars Winner 2023

Graduate Recruitment Programme Category - We Plus & Core program - Silver Employer Brand Stars Winner 2023

British Safety Council - "International Occupational Safety - ISA 2023 Award" in the 'Distinction' category

2022​

International Award for Our Occupational Health and Safety Practices​

​Our Bank was deemed worthy of the International Occupational Safety - ISA 2023 Award!

CX Awards Turkey – Internal Customer Experience “Good Idea” Award

J.P. Morgan Chase Bank 2021 Straight Through Processing Excellence Award

Turkey Call Center Awards 2022 – Türkiye Finans Customer Communication Center - “The Best Contact Center of 2022” Award

Ethical Values Center Association (EDMER): Most Ethical Companies in Turkey ETIKA 2021 Award

Kristal Elma 2022 Digital, Social Media ve Activation – Creative Use of Data Category Silver Award – Some Data Cannot Be Visualized, It Is Internalized

Kristal Elma 2022 Outdoor – Service Category Bronze Award – Saving Takes Effort, Not Playing

The Data Science Certificate Program implemented by our Training and Development Department at the Brandon Hall Excellence Awards; Silver Award

At the 19th International Business Awards in the category of "Marketing Department of the Year" as Corporate Communications Department takes Bronze Stevie Award

Third Prize with our Maestro Project in the Best IT Governance Category from IDC Turkey CIO Summit 2022

CIO Awards 2022, Extralimit Project CIO Award​

IDC Turkey Finance Technology Awards 2022​:

FSI-Merchant Partnerships Category On Numara Kart First Prize​​

​Technology Service Delivery Category eXtra Limit Second Prize

64rd International Occupational Safety Award​

Employer Brand Academy 2022:

Leadership Category TF Lider Gelişim Kartı Program - Gold Employer Brand Stars Winner​​

​Internship Category We Plus Part - Time Recruitment Program - Gold Employer Brand Stars Winner

Standard Chartered Bank 2021 Straight Through Processing Gold Award

2021

​​

Kristal Elma 2021 Media Category Bronze Award - 1 Dakikada Atatürk​

Association for Talent Development (ATD) 2021 Our Credit Authorities Certificate Program ATD Excellence in Practice Award​

Felis 2021 Awards Integrated Campaigns Achievement Award - Feride Şevket Hanım Bank project that we realized on Women's Day.

​KBC Bank NV 2020 Straight Through Processing Excellence Award

CXO Medya CIO Awards 2021 Mobile Customer Acquisition Project with Digital Verification and Video Conferencing CIO Award

​IDC Digital Transformation Awards 2021 Future of Customers & Consumers Category - Instant Customer Acquisition Project Third Prize with Mobile Technologies and Biometric Verifications

​Denetik International Certification ISO 22301 Business Continuity Management System Certificate

Technology Captains Awards In the Innovation Project of the Year category “Biyometrik Doğrulama ve Görüntülü Görüşme Destekli Yeri Zamanı Olmayan Bankacılık" Project First Prize

​​Citibank N.A. 2021 Straight Through Processing Excellence Award

​Stevie Awards 2021 Best Leadership Development Program Bronze Award

Brandon Hall Group Excellence Awards 2021:

​​Best Resutls of a Learning Program Category Gold Award

Best Advance in Leadership Development Category Gold Award ​

Best New Hire Onboarding Category Bronze Award

​Ethical Values Center Association (EDMER): Most Ethical Companies in Turkey ETIKA 2020 Award

IDC Turkey Finance Technology Awards 2021 FSI-Merchant Partnerships Category Fast Financing and Payment Platform Second Prize

Fortune Most Popular Companies Survey 2021 - Most Popular Participation Bank

Internal Control Institute 2021 Internal Control Excellence Award

IDC CIO Awards 2021 Mobile Customer Acquisition Project with Digital Verification and Video Conferencing CIO Award

IDC CIO Awards 2021 Instant Customer Acquisition Project Special Award with Mobile Biometric Authentication

63rd International Occupational Safety Award

2020

Ethical Values Center Association (EDMER): Turkey's Most Ethical Companies ETİKA 2019 Award

Standard Chartered Bank 2020 Straight Through Processing Excellence Award​

Kristal Elma 2020 Online Film Category Silver Award - Tradesmen and SME / Continue Where You Left Off

Kristal Elma 2020 Silver Award in Integrated Campaigns Category - Feride Şevket Hanım Bank

Kristal Elma 2020 Media Category Bronze Award - Feride Şevket Hanım Bank​

PSM Awards 2020 Customer Interaction and Experience Department Participation Banking Category Silver PSM Award - Fast Financing Project​

IDC Digital Transformation Awards 2020 Digital Transformation Category First Prize - Machine Learning Based Early Warning System Project

DC Digital Transformation Awards 2020 Digital Pioneer Category Third Prize - Micro Scoring Decision Systems Project Based on Machine Learning​

Felis 2020 Awards Integrated Campaigns Achievement Award - Feride Şevket Hanım Bank project that we realized on Women's Day.

CSR Excellence Awards 2020 Bronze Award​

TEGEP 2020 Learning and Development Awards “Sales Development Program” category at the Cross Selling and Deepening Customer & Sales Training program with the bronze prize.​

IDC Turkey CIO Awards Future of Work - Talent Management category at the NEXT (Talent Management Program Information Technologies) program with the first prize.​

Brandon Hall Group Excellence Awards 2020​:

Excellence in Leadership Development (Best Advance in Leadership Development Program) Category "Our Leadership Development Program" Gold Award

Excellence In Learning (Best Certification Program) Category Our Credit Authorities Certificate Program Bronze Award​

Excellence In Sales And Marketing (Best Program for Sales Training and Performance Program) Category Our Cross Selling and Deepening Customer Development Program Bronze Award

Stevie Awards 2020 Best Youth Employ​ment Strategy Bronze Award​

Stevie Awards 2020 Best Leadership Development Program Bronze Award​

2019

CXO Media CIO Awards 2019, Robotic Process Automation Project CIO Award​

3rd Prize with the "Robotic Process Automation" Project in the "Innovation Project of the Year" category within the scope of the Technology Captains Competition​

Islamic Finance News Awards: At “Best Participation Bank By Country” category, “The Best Participation Bank in Turkey” ​

At IDC Turkey Digital Transformation Awards 2019, "Digital Disruptor" Category Award with the project of RoboTeam.

2018

At the IDC Turkey 2018 IoT, Big Data and Analytical Technology Awards Ceremony, our bank ranked second place with the project (Developed Device Recognition Technology) Cihaz Tanıma Teknolojisi (CTT) in the category of customer satisfaction.

Investment Financing Award” in Finance category at Crystal Helmet Awards​ which organized by Istanbul Metropolitan Municipality.

International Property Awards Organisation)

“Best Office Interior Europe”

International Property Awards Organisation

“Best Office Interior Turkey”

2017

Şikayetvar.com A.C.E (Achievement in Customer Excellence) Awards 2018 Second Prize in Participation Banks

Swift Straight Through Processing (STP) Award.

6th Private Sector R&D and Design Center Summit

R&D Center Certification

Financial Technology Awards 2017

3th Prize with TFXTARGET Mobile App in Digital Channel Category

3th Prize with Transaction Fraud Management in Security and Fetch/Abuse Management Category

2016

LACP 2015 Vision Awards Platinum Award - 2015 Annual Report - World's Best Annual Report in Banking

World's Best 100 Annual Reports

Turkey's Best 25 Annual Reports

EMEA Region's Best 50 Annual Reports

EMEA Region's Best Letter to Shareholders

CIO 2016 CIO Awards:

Information Technology & Operations Executive Vice President​ Fahri Öbek - "CIO Award"

Call Centers Association:

 

"EN15838:2009 Customer Contact Centers Service Certificate" (The certificate, which was first obtained in 2013, certifies that our call center provides service at EU standards).

 

At the IDC Finance Technology Conference 2016:

First Prize in the Enterprise Transformation Category

Second Prize in the Technology Service Delivery Category

Brandon Hall Group Excellence Awards 2016:

Gold award for "Branch Manager Training Process" in the category of the Best Advance in High Potential Development

Silver award for "Sales School" in the category of the Best Sales Talent Management​

Silver award for "Foreign Trade Training Program" in the category of the Best Use of Blended Learning

Bronze award for "Sales from Tellers Training" in the category of the Best Results of a Learning Program

Ethical Values Center Association (EDMER): Most Ethical Companies in Turkey ETIKA 2015 Award”

TEGEP Learning and Development Association: MİS Project (Transformation Project for Customer Transactions Service) ranked the first in “Best Learning and Development Category”

Islamic Finance News Journal: Chosen as the “Best Participation Bank in Turkey”, for the third time, according to the findings of “Best Banks Survey”

2015

WIBC: World Islamic Banking Conference Performance Awards 2015 / “Best Islamic Bank in Turkey”

Şikayetendex 2015 Report on Participation Banks: Customer Experience Index, The First in the Categories of Participation and Private Banks

Turkey Call Center Awards: The Best Performance Boosting Call Center

WIBC Leaderboard 2015 Financial Transparency Index: The First in Southern Mediterranean Region

Mercomm ARC Awards: National Banks Category / Honorary Award - 2014 Annual Report

LACP / 2014 Vision Awards: 2014 Annual Report;

Regional Top 50 Rank Category – “The Best 42nd Report in Europe/Middle East”

Country-Based Honors: “Among the Best 20 Annual Reports”

Industry / Banks- Commercial / Gold Award

Top 100 Worldwide Rank Category: The Top 87th Report Worldwide

TEGEP Learning and Development Association: Learning and Development Awards -

Jury’s Special Award for “Counter Sales Program”

The Communication Awards: “Annual Reports – General Design” Category / Silver

Award of Distinction

The Asset: A Best Deal in Turkey Award

13th Golden Spider Web Awards Advergame Category: People’s Favorite - Doğru Cevap Gol Getirir (Right Answer Scores Goals) www.dogrucevapgolgetirir.com.

RAM Ratings: RAM League Awards / Market Pioneer Award

World Finance: Islamic Finance Awards (London) “Best Participation Bank in Turkey”

Kariyer.net: “Respect for Humans Award”

Islamic Finance News Journal: "Best Participation Bank in Turkey”

World Finance: Islamic Finance Awards (London) “World Finance 100 Award”

Islamic Finance News (IFN) Journal: “Most Successful Bank in 2014” - 'Turkey Transactions’ category

2014

Global Reporting Initiative (GRI) A+ Rating: The first report among Turkish deposit and participation banks to be rated A+ by GRI

Şikayetendex Participation Banks Report 2013: "Best Complaint Handling Participation Bank of the Year"

MasterCard Awards: “Fastest Growing Bank”

World Finance Awards (London): “Best Islamic Bank in Turkey”

Global Banking and Finance Review 2014:

“Fastest Growing Commercial Bank of Turkey”

“Fastest Growing SME Bank of Turkey”

"Fastest Growing Retail Bank of Turkey”

“Best Co-Branded Credit Card of Turkey”

LACP /2013 Vision Awards:

“2013 Annual Report –Gold Award and Best Annual Report in Commercial Bank Annual Reports category”

“2013 Annual Report - Bronze Award in Presentation of Financial Information”

“2013 Annual Report – One of the Best 20 Annual Reports in Turkey”

“2013 Annual Report – One of the World’s Best 100 Annual Reports (88th)”

“2013 Annual Report – One of the Best 80 Annual Reports in Europe, Central Asia and Africa Region (30th)”

“2013 Interactive (Web) Annual Report – Gold Award in Annual Reports / Overall”

Microsoft Most Valuable Professionals (MVP) Awards 2013-2014: “Directory Services” - Hakan Uzuner (Information Systems)

CIO 2014 CIO Awards: Türkiye Finans Chief Information Officer Fahri Öbek – “CIO Award”

2013

World Finance Awards (London): “Best Islamic Bank in Turkey”

Islamic Finance News Awards: “Best Islamic Bank in Turkey”

Global Banking and Finance Review 2013:

“Best Co-Branded Credit Card of Turkey”

“Fastest Growing Retail Bank of Turkey”

“Fastest Growing Commercial Bank of Turkey”

“Fastest Growing SME Bank of Turkey”

Ekovitrin Stars of the Year: “Participation Bank of the Year”

Uptime Institute: “TIER III Design” and “TIER III Constructed Facility” Certificates

IMI Conferences 8th Call Center Awards:

“Best Call Center in Turkey under 500 Seats”

“Best Praiseworthy Team Leader” Award: Eda Dikici (Customer Contact Center)

Kariyer.net 12th Respect for People Awards: “Respect for People Award” in Banking / Financial Services

TİDE (Turkish Internal Audit Institute) Internal Audit Awareness Awards: “Corporate Awareness Award”

Association of Call Centers: “EN15838:2009 Service Certificate for Customer Contact Centers”

Bureau Veritas: “ISO 10002:2004 Certificate of Quality for Customer Satisfaction Management System”

LACP (League of American Communications Professional) 2012 Vision Awards: “2012 Annual Report - Banking Category Bronze Award”

CIO 2013 CIO Awards: Türkiye Finans Chief Information Officer Fahri Öbek – “CIO Award”

Pozitron Insights: “Most Popular Mobile Banking Application in Turkey”

BSI-British Standards Institute ISO22301 Business Continuity Certificate: The first Turkish bank to be eligible for this certificate.

2012

Kariyer.net 11th Respect for People Awards:: “Respect for People Award” in Banking / Financial Services

Islamic Finance News: “Best Islamic Bank in Turkey”

Creativity Awards: Türkiye Finans 2011 Annual Report - "Silver Medal"

2011

Kariyer.net 10th Respect for People Awards:: “Respect for People Award” in Banking / Financial Services

Interactive Media Council Awards: Türkiye Finans Website – “Outstanding Achievement Award”

Global Banking and Finance Magazine: “Best Islamic Bank in Turkey”

Financial Crimes Investigation Board (MASAK): “Best in Turkish Banking Sector in Evaluation of Anti-Money Laundering and Combating the Financing of Terrorism”

Western Union: “Most Successful Use of Campaigns in Turkey”

Microsoft Most Valuable Professionals (MVP) Awards 2011

“Microsoft Active Directory”

“Microsoft Forefront”

2010

Global Banking and Finance Magazine: “Best Islamic Bank in Turkey”

Ekovitrin Stars of the Year: “Participation Bank of the Year”

Interactive Media Council Awards: Happy Card Website – “Outstanding Achievement Award”

Citibank: “Quality Recognition Award”

Deutsche Bank: “Excellence in End-to-End Services”

Eureko Sigorta: “High-Performing Financial Services Agency in Turkey”

2009

​Global Banking and Finance Magazine: "Turkey's Best Participation Bank Award"

Islamic Finance News: “Best Islamic Bank in Turkey”

Deutsche Bank: “Excellence in End-to-End Services”

TAÇED (Association of All Anatolian Employees and Retirees): “Bank of the Year”

2008

Citibank: “Quality Recognition Award”

The Bank of New York: “Quality Recognition Award”

Global Banking and Finance Magazine: “Best Islamic Bank in Turkey”

Eureko Sigorta: “Most Productive Financial Services Agency in Turkey”

2007

Islamic Finance News: “Best Islamic Bank in Turkey”

Citibank: “Quality Recognition Award”

Standard Chartered Bank: “Certificate of Success in Completing USD Transfers”

Kariyer.net 6th Respect for People Awards:: “Respect for People Award” in Banking / Financial Services

Eureko Sigorta: “Most Productive Financial Services Agency in Turkey”

 

2006

Citibank: “Quality Recognition Award”

The Bank of New York: “Quality Recognition Award”

Standard Chartered Bank: “Certificate of Success in Completing USD Transfers”

 

2005

Ekovitrin Stars of the Year: “Participation Bank of the Year” ​​​​​​​