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​​​​​​​​​​​​​​​​​​Points you should consider for your own security in using ATMs

  • When setting your pass code, take care that it do​es not contain your personal information such as your telephone number, birth date, etc. easily guessable by others, or consist of the same or sequential numbers (2222, 4567, etc.).
  • Do not let others see your pass code or tell it to no person.
  • Do not write and keep your pass code on your card or any paper.
  • Remember that, as the card holder, you are solely responsible for your pass code.
  • Get help from strictly no person and do not the leave ATM when making transactions.
  • Remember that even your Bank does not need to know your password–for any reason whatsoever.
  • If your password becomes known to others, if your card is lost/stolen, or if you doubt an extraordinary condition, call 0850 222 22 44 for Customer Services, which is operational 365 days a year/24 hours a day, or apply to your branch without unnecessary delay after completing your transaction. When doing so, avoid using the telephone of any person you do not recognize.