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Message from CEO

Message from CEO

​​​​Esteemed Stakeholders,​​​

In the challenging operating environment of 2019, the priority of Türkiye Finans was to provide robust support to all of its customers. In this context, our contribution to the real economy improved with a strong momentum.

Within this frame while being a solution partner for our customers by expanding customer access through different channels and providing sharia-compliant products and services that will respond to different needs quickly and on the spot, we have also extended our support to companies by taking action on loan restructuring. 

As a result of this strategy, our Bank continued to grow and achieve a strong performance. At the end of 2019 asset size reached 52 billion TL with a growth of 11.4%.  With TRY 40 billion of funds collected with an increase of 49% we have doubled the sectoral average. TRY 4.8 billion in shareholders' equity and the capital adequacy ratio maintained its strong level at 17.26%.

The innovative products and solutions we have implemented with our customer-oriented approach, our focus on digital transformation and new branch openings have been the main engines of our growth.

We have contributed significantly to SMEs in foreign trade transactions with export support, consultancy and financing opportunities, while helping our corporate and commercial customers manage their cash flows with the innovative cash management products we offer. While maintaining our existing customer base, we have also gained new SMEs and commercial customers. 

We believe in Turkey and we are therefore taking concrete steps in the field of project finance. In 2019, while continuing to provide financing support to Turkey's infrastructure projects, we have also focused on projects based on renewable energy resources.

We have renewed our value proposal in retail banking, offering individual customers a range of innovative sharia compliant products that meet their urgent needs, are flexible and make life easier. With our increasing number of suppliers, we provided on-site consumer financing in different sectors, and we have removed fees for money transfers through digital channels. With new collaborations, we have expanded our ATM network to 8,700 – the second largest ATM network in Turkey. We have strengthened our mobile channels and other digital channels while expanding our branch network reaching 310 branches as we strive to enhance our customer access.

The devoted efforts of our employees, who are our most important asset on this journey, are the main source of our success. Our reason for existence, our purpose, and our values focusing on customer centricity, diversity& inclusion, innovation, one-team spirit and passion for success, which we constantly review and internalize, have been our driving force in achieving our goals. ​

I would like to extend my thanks to all of our employees for their contribution with their faith in the future of our bank, and to our stakeholders who have bestowed their trust in us.


Murat AKŞAM​
Board Member and ​​CEO​